Policies and Best Practices

Privacy Policies

We respect the privacy of everyone who visits our website and are dedicated to protecting consumer privacy on the Internet. The information below is an overview of how we handle the personal information you provide us online at bluecrossnc.com. 
Read Privacy Policies

Usage Agreement

The following is a website usage agreement between you and Blue Cross and Blue Shield of North Carolina (Blue Cross NC). 
Read Usage Agreement

Fraud and Abuse 

Health care fraud and abuse is a problem nationwide. It affects all of us either directly or indirectly. 
Read Fraud and Abuse Policies

Technical Information

Learn about supported browsers for our website and your mobile devices. 
Read about Technical Information 

Web Accessibility Practices

Our goal is to make sure our website is easy to read and use for everyone. This includes anyone with visual, hearing, mental and physical disabilities. 
Read Web Accessibility Practices

Non-Discrimination Policy and Accessibility Services

Our goal is to make sure our website is easy to read and use for everyone. This includes anyone with visual, hearing, mental and physical disabilities. 
Read Non-Discrimination Policy and Accessibility Services information

Equal Employment Opportunity Policy 

We put people first and believe that maintaining a workplace free of discrimination and harassment is a primary responsibility for everyone.  
Read our Equal Employment Opportunity Policy

Notice of Privacy Practices

We are committed to protecting the privacy of the medical information and other personal information we keep regarding our members.
Read Notice of Privacy Practices

SMS Texting Terms and Conditions

The following is information about SMS texting and how we communicate with you.
Read SMS Texting Terms and Conditions